Shipping Policy
Domestic Shipping Policy
Shipment processing time: All orders are dispatched within 2 working days. If you order before 10:00, it usually leaves our warehouse the same day.
Transit times: (Once leaving The Wine Drops Co)
To Cape Town: 1 - 2 Working Days
To Main Centres: 2 - 3 Working Days
To Regional Areas: 2 - 5 Working Days
To Remote Areas: 5 - 7 Working Days
Note: These delivery times are estimations; we will send you all delivery detail and tracking numbers as soon as dispatched.
When do you deliver?
Our couriers generally deliver from Monday to Friday between 08h00 - 12h00 and 14h00 - 17h00.
Can you deliver on public holidays or after hours & on weekends?
Unfortunately not.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Items more than R220 is FREE!
Items less than R220 is R95.
- Delivery delays can occasionally occur.
- Shipment to physical addresses only
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Wine Drops Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Wine Drops Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.